What is the warranty for Victorinox products?
Victorinox guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (2 years for electronic components). Damages caused by misuse or abuse are not covered by this guarantee.
What does stainless mean?
Stainless steel has a high resistant to corrosion. The steel is tempered, annealed and polished to achieve the necessary hardness and provide optimum resistance to corrosion.
If stainless steel products are not cleaned over a long period of time, aggressive substances (fruit acids, salt water etc.) are able to act on (corrode) the material.
Can Stains Develop?
• if the knives are left uncleaned with saliferous or acidic leftovers
if the dishwasher is not opened for a long period after the cleaning process and the knives are exposed to steam for too long
• when an aggressive or too much of a detergent is used.
These stains can easily be removed with a metal cleaning agent.
• In isolated cases knife blades can be affected by crevice-corrosion. This can occur when the knives are left wet for some time and come into contact with other metals thus producing a galvanic element. For this reason knife blades should not come into contact with spoons and forks in the dishwasher.
Cutting Boards
Hard cover plates made of natural or artificial stone should be avoided. A wooden board as cutting base should be used instead. As is the case with wooden handled knives, wooden cutting boards should not be cleaned in the dishwasher. The wood becomes swollen, bleached out and unsightly.
Resharpening
Blunt knife blades can be resharpened with a sharpening steel. The Victorinox knife sharpener (No. 7.8715) will enable you to do this job faster and more easily.
After years of use and resharpening, knife blades are bound to become thicker along the cutting edge thus making the resharpening process more difficult. It is therefore advisable to have the blade ground thinner and then polished along the sharpening edge by a professional. Great care must be taken so that the blade never gets hotter than 150°C (302°F) during the resharpening process.
